Privacy Policy

Last Updated: Feb 26, 2024

RAVEN’s Privacy Policy explains how we collect, use, disclose, and protect information about you when you visit our website — 


Information We Collect

We collect information you provide directly to us when you interact with the site or use our services. The types of information we may collect include:

  • Personal Information: We may collect personal information such as your name, email address, postal address, phone number, and payment information when you make a donation or sign up for our newsletter.
  • Usage Information: We collect information about your use of the site, such as your IP address, browser type, operating system, pages visited, and the dates and times of your visits.
  • Cookies and similar technologies: We use cookies and similar technologies to collect information about your browsing activities and preferences. You can control cookies through your browser settings.
  • Other Information: We may collect other information you provide to us, such as when you contact us with questions or feedback.


How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide and improve our services;
  • Process donations and send donation receipts;
  • Communicate with you about our programs, events, and fundraising efforts;
  • Respond to your inquiries and provide customer support;
  • Analyze trends and usage patterns; and
  • Comply with legal and regulatory requirements.


How We Share Your Information

We may share your information with third parties for the following purposes:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and website hosting.
  • Legal Compliance: We may disclose your information to comply with applicable laws, regulations, or legal process, or to respond to lawful requests from government authorities.
  • Protection of Rights: We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.
  • Consent: We may share your information with your consent or at your direction.


Your Choices

You may choose not to provide certain information, but this may limit your ability to use certain features of the Site or access certain services. You can also opt out of receiving promotional communications from us by following the instructions provided in those communications.


Data Security

We take reasonable measures to protect the information we collect from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.


Children's Privacy

The site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe we may have collected information about a child, please contact us as described below.


Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting a prominent notice on the Site or sending you an email.


Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, you may contact us at:


509-620 View Street

Victoria BC V8W 1J6

Phone: (250) 383-2331

By using the Site or our services, you agree to the collection and use of information in accordance with this Privacy Policy.